Edgars

I have a parent funeral plan with edgars and after the loss of my mother in law i started the process of claiming the funeral plan. My mother in law passed on the 15.07.2019 and even today edgars have not acknowledge any responsibilities for the paperwork that has been sent to them twice by one of there stores. A lady called Margaret at edgars informed me that i should go to hollard direct as they handle the claims .This incorrect Edgars. Canal walk edgars STAFF were brilliant with handling the process and the documents but there claims procedure at Head office is an absolute disgrace and very traumatic.