Edgars

I did an online application for an Edgars account on 06.12.2018. During the application process I uploaded my proof of income. On Monday 10.12.2018 I received an sms which reads: "Dear Customer, your application for an Edgars Store Card has provisionally been approved subject to you submitting the following supporting documents: Latest 3 months bank statements OR latest 3 months payslips. submit in store or email to ********** with your ID or Passport No. in the subject line" I did both of the above, and have been trying to follow up my application with no success, i've phoned every number i could find on the system and I'm told that I should go to a store. I have gone to Edgars Landross Mare Str Polokwane, they re-sent my documents on tuesday. to date - no feedback. I phoned the store today , they phoned edgars head office and returned to me with some story about having technical issues. Dissapointing service from such a big organization.