BJ
Blaise J

1 reviews | Active since Apr 2018

25 Apr 2018, 14:04

Edgars

I opened an account in January where I took good to the value of R900. When I went to the cashier, I gave her my Edgars card and my bank card to pay for it immediately. In April I went to use to use this account for the second time, and I apparently has an outstanding balance of R200. Where does this come from? The payment I made only got processed on the 6th of Feb which means I had some income protection and service charges to pay, without my knowledge. In that case I should have never opened this account and I should have just paid cash as I did. ****************

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Replies (1)
Edgars
Edgars's reply26 Apr 2018, 11:13
Official

Thank you for making contact with us regarding the balance on your account .We can confirm that our accounts team assisted you in explaining the financial services that was being billed on your account . Should you require further assistance do not hesitate to call us on ***.***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,