Edgars

i bought a phone on the 9 of march 2018 J2. on that very same day the phone gave me problem i was charging it cause the battery percentage was low it needed to be connected to the charger. when the phone was on the charger it over heats. even the sim card network they were not working well both network only sim2 catches the network. i took the phone bck on the very same shop that i bought that phone. The lady of the name Lebo she gave me an attitude telling me that she cannot help me cause theres no supervisor or manager she is the one who is incharge. by the way she sees the phone she doesnt see any problem. on monday i called the switch they help me nd gave me a call reference number. but edgars fail to contact me ii had to go there by myself. even the got they complain from switchboard. but they ignored it. my problem is it hasnt exceeded 7days but already the phone its on repairs. the worse part of it they not contacting me. i dont even have a phone i cant view my emails