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1 reviews | Active since Mar 2017

14 Mar 2017, 03:05

EDGARS

<p> <span style="color: #626262; background-color: #ffffff;">Plese find atached letter that was sent to Transunion credit bureau Jan 2017. They requested relevant documents witch was sent by me.(Id/Proof of adress/Sequastration document with the court order and proof that Edgars acc was included in my freindly sequastration in 2012). I got no response from them.</span></p> <p>Can you please look into this matter as this is not exceptable. This acc was handed over to Transunion cr bureau. I dispute the the following: EDGARS: Acc num ********** ********** 73671. I app**** for a friendly sequastration in March 2012. It was granted by the court on the 12/07/2012. Case number 2012/22772. Above mentioned acc was included in the sequastration. <br /> I also followed this matter up with the umbads man.<br /> PP VERMAAK</p>

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Replies (6)
Edgars
Edgars's reply14 Mar 2017, 10:23
Official

Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply14 Mar 2017, 10:24
Official

Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply14 Mar 2017, 10:55
Official

Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply14 Mar 2017, 10:55
Official

Kindly be advised that the matter regarding the account enquiry has been sent to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the below reference number for your post***/GO .

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

's update30 May 2017, 16:50
Reviewer Update

I have not yet received a answer from Edgars. I called numerous times then a automated voice system asks for your acc numb or I'd num. Neither 1 of these numbers are recognized, so they can not put my call through to a consultant. I have tried there acc department as well and they keep on telling me they will log a query with the dept but has still not resolved my issue or called back. Can you plese folow up?

's update31 May 2018, 10:59
Reviewer Update
Good day This matter has still not been resolved. Below is the letter that i send to ***. They responded with a request that i send 1) Proof of sequestration 2)Proof of adress And proof of rehabilitation because this account has apparently been handed over to NSC DEPT COLLECTORS and i was advised to take the matter up with them. Witch i did, i send them them all the documents accept for proof of rehabilitation, wich i don't have. In respond they advised me to give them 20 working days to clear up the matter. This amount if R6118 is still reflecting on the cr burea as arrears, and has not been resolved. Can you please assist me in this matter. Thank you PP Vermaak I PP Vermaak 18 April 2018 ID *** hereby urge you to remove EDGARS ACC *** from my credit record. The negative amount reflecting on the credit bureau must be cleared asap, as this account was included in my sequestration in 2012. Attached find the proof of this. I have requested assistants on numerous occasions, without success. I will send this same letter with attachments to "helo-peter" and the Ombudsmen if i do not get results following this letter within 3 working days. Thank you PP VERMAAK