Edgar's

I've had my Edgar's account for more than 10 years and I have never had any problems with it until TFG took over, last year on the 28 August 22 I discovered that I had a balance of R511 that I didn't know about, I called to inquire I never got any help I spoke to (Bokeka) but I kept on calling up until I was by one of the consultants (Alzen) that my account was de*****ed on the 17 November 22, we got cut off as I ran out of air time, was expecting a call back but I never received it, I tried calling over and over some other times the phone would just ring without being answered, this year on the 15 February 23 when I called to inquire a lady called (Nelisiwe) to me that my account is code 0 meaning it's blocked and transferred me to the froud department the phone rang without any answer, the following day on 16 February 23 I called again spoke to (Sihle) who told me that sometimes I would fail sds questions and that I must send a copy of my ID with 3 signatures I did that, few months later when I try to inquire about what's going on because I wasn't getting any communication from Edgar's I am told that I now I owe about R1600 I wrote so many emails asking the same question another lady told me that this balance is from my subscription and when I ask how did they come up to that amount because I have been paying even if I was behind they can't be that much the someone else calls I have related my story to more than 10 people already and I'm not getting any answers instead now I get calls to make arrangements to pay and today I've learned that I owe over R2000 with an account that has been blocked for a year and I have been paying my cell phone insurance and the club fee I have with them.

Please help as this situation is frustrating me now, I told them that I know all of my depths I monitor and pay them but I can't pay for something that I do not know.