Edgards - Useless

Let me start of by saying that I have never in my life come across such a useless company with regards to account enquiries! For a couple of months now I have been receiving emails and sms’s from edgars to pay my account. The full amount of the account has been settled 6 months ago after which I called the accounts department to close my account, the lady on the phone assured me that the account will be closed and no costs (from any loyalty program or otherwise) will be added to my account and it apparently takes 2-3 months for the account closure to happen. 2 months after the initial closure I received a sms saying that I need to pay my account of R180. I then again called the accounts department (paid the R180), where I again spoke to a lady which also then closed my account! 2 Weeks ago I received another sms saying the my account is R280, so I called them again, this time I got through to RCS which immediately transferred me to the edgars accounts department, where the phone just drops (this happened 14 times now) and I tried from 6 different phones. These people are completely *********** and what is worse is that this apparent “non payment” directly affects your credit score. Do not ever use this useless company to buy anything!! They are useless!!