jJ
jschoemanhuis J
1 reviews | Active since Jan 2017
10 Jun 2020, 13:36
Edgards should NOT market themselves as an online store. You just cannot do it.
Your Order Number: *** Date of Order: 06 May 2020
This order was placed as a gift for someone who was going to hospital for the birth of her baby. Well guess what? The baby is born, more than a month after the order was placed, and she still does not have it. Edgars should not sell online, you are incredibly poor at it, you don't respond to a person's mails, online comms, facebook messages etc. If I owed you money, I would already have been black listed with attorneys calling me. Please refund my money, as I DON't need this anymore.
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Edgars's replyOfficial
16 Jun 2020, 11:56 Good day Jolene,
Thank you for taking time to write to us. We apologize profusely for the inconvenience caused. A cancellation request for your order has been sent to the Online Team for further assistance. Once the order has been cancelled, we will process the refund. The reference number for your query is ***/GO Warm Regards,The Edgar's Team
Thank you for taking time to write to us. We apologize profusely for the inconvenience caused. A cancellation request for your order has been sent to the Online Team for further assistance. Once the order has been cancelled, we will process the refund. The reference number for your query is ***/GO Warm Regards,The Edgar's Team
Edgars's reply16 Jun 2020, 11:56
Official
Good day Jolene,
Thank you for taking time to write to us. We apologize profusely for the inconvenience caused. A cancellation request for your order has been sent to the Online Team for further assistance. Once the order has been cancelled, we will process the refund. The reference number for your query is ***/GO Warm Regards,The Edgar's Team
Thank you for taking time to write to us. We apologize profusely for the inconvenience caused. A cancellation request for your order has been sent to the Online Team for further assistance. Once the order has been cancelled, we will process the refund. The reference number for your query is ***/GO Warm Regards,The Edgar's Team
jJ
jschoemanhuis J's updateReviewer Update
17 Jun 2020, 15:40Please confirm if this order has now been cancelled? When will I get my refund?
jJ
jschoemanhuis J's update17 Jun 2020, 15:40
Reviewer Update
Please confirm if this order has now been cancelled? When will I get my refund?