Edgards *********** their customers in festive season

<p>I went for an exchange in Edgards. I've spoken to the cashier told her that i have lost my slip, but used credit card to buy.The cashier told me they can trace a slip for me provided i have a bank statement. I went to print the bank statement. When I come back to another cashier she called the manager, Maria is her name. She told me that they are going give me 50% of what my tekkies worth... I've check the price my tekkies still worth the same price.</p> <p> </p> <p>I feel that I have been descriminated.If the cashier say they can trace the slip for me and Maria the manager say no they cannot do that, it means that they do it for other customers. Maria is very rude and I think she does her own rules that is so unprofessional.</p> <p> </p> <p>I have exchanged before without a slip. It's my first time hearing about such a rule. Since when to exchanging an item at Egdars cost you this much if you have lost your slip and can proof that you have bought that Item, I have dates and time.. If other retail stores such as Woolworths, Cherckers... can trace your slip, why can't you do it for your customers. Edgars is a very huge retailer store to treat people like that. It shows how little you care about your customers. </p> <p> </p>