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fundiswa Z

1 reviews | Active since Jul 2013

23 Aug 2017, 10:25

EDGARDS RED SQUARE ONLINE WONT GIVE ME MY REFUND!

I ordered online, they cancelled my order because they were out of stock and after 20 days of purchase i still dont have my refund. this is a very lousy team.

0
Replies (1)
Edgars
Edgars's reply23 Aug 2017, 10:54
Official

We sincerely apologize for the inconvenience caused. Kindly be advised that we have to escalate the matter to the E-commerce Online team regarding the refund status that you are tracking, they will action and revert back to you with feedback. They will need the order number in order for them to offer proper assistance. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.

Kind regards

Customer Experience Team

Call Centre ***