Edgards has been a nightmare -

My Acc No is ***2***5

I have been struggling to get Edgars to cancel and refund me for the monies i have been charged for Cell C airtime and data, since before the lockdown in January 2020 when I first noticed the charge on my statement.

When I first phoned I was told they will revisit telephone conversations to track my agreement for this charge. For more than 2 years now I have been to Edgards Greenstone, Edgars Kempton Park and Edgars Centurion to sort this out without success. The estimate amount I am charged monthly is more than R130,00 and when I dispute the payment my account gets handed over to lawyers (Blake & Associates).

I am being harrased because daily I get phone calls demanding that I pay for something I have never requested or paid. I have never had a CellC account. I am threatened with a bad credit rating when I query.

Some of the Ref Numbers are 461 26B (given by Tinoe on 14 Feb 2022), Ref: EDCP-***1135, after I complained at Kempton Park. Ref EDCP ***, Lately they don't give me Ref Numbers anymore when I got to the stores to complain but I get phoned everyday.