Edgards Finance Department

Edgards has a bunch of lazy people they have recruited in the financial department. I made eft payment to them for my store card, and immediately I sent the proof of payment to Edgards accounts department. No response of receipt was ever received, however, I got calls from their collection department 3 weeks later and they claimed I was in arears. I explained to Fortunate Mathe that I made payment and she was friendly and tried to assist, however she did not follow through in providing feedback or proof of her escalating my payment with the payments department. Furthermore, Shaheeda later responded telling me other ways to arrange for a debit order, but none of them sent me an updated statement to show the allocation of my payment. What ****ed me off is RCS also called me later claiming I am overdue with my account. All this was unnecessary. Its a month later and I made another payment instore only to receive a receipt which is still showing no allocation of the payment I made.