HP
Heino P

1 reviews | Active since Aug 2017

08 Aug 2017, 16:38

Edgards coupled directaxis spam messages

<p>I get a large number of Directaxis sms messages every day, many of which is associated with Edgars!! I have never even had any dealings with Edgars! I have blocked 15+ Edgars/Directaxis telephone numbers on my phone but they still get through! How is this allowed or even possible!!</p>

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Replies (2)
Edgars
Edgars's reply10 Aug 2017, 09:20
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing your details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,

Edgars
Edgars's reply10 Aug 2017, 09:21
Official

We have received your concern and apologise for the frustrations incurred. Kindly forward us your ID number or account number so that we may be able to assist in completely removing your details on our systems and make certain that you do not receive any marketing material from Edcon. A reference number for the complaint logged on your behalf stating that you would like to be opted out receiving any marketing communication from Edcon is as follows ***/GO.

Kind regards.

Customer Experience Team

Call Centre: ***

Best regards,