SS
Stephanie S
1 reviews | Active since Aug 2013
04 Dec 2015, 15:21
Edgards blocked my Account
I have lost my Edgards card, Saturday when I went in store to get a new one I was told that my card is blocked and reported ****** they said that I can only open an account in 3 years. I am highly upset as I did not report my card ****** why should I wait 3 years????? They block my account but still sends me accounts and statements.
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Replies (1)
Edgars's replyOfficial
05 Dec 2015, 14:24Hello Steph04,
Thank you for making contact with us.We apologise for the miscommunication in our store which will be addressed by management .
Please produce your SA ID in store and a new card will be issued to you .
Thank you for your continued support.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Thank you for making contact with us.We apologise for the miscommunication in our store which will be addressed by management .
Please produce your SA ID in store and a new card will be issued to you .
Thank you for your continued support.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Edgars's reply05 Dec 2015, 14:24
Official
Hello Steph04,
Thank you for making contact with us.We apologise for the miscommunication in our store which will be addressed by management .
Please produce your SA ID in store and a new card will be issued to you .
Thank you for your continued support.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***
Thank you for making contact with us.We apologise for the miscommunication in our store which will be addressed by management .
Please produce your SA ID in store and a new card will be issued to you .
Thank you for your continued support.
Reference Number: ***/GO
Kind regards,
Customer Experience Team
***