Edgards

Good day I would like to complain about Edgards STORE I WAS UNEMPLOYED RETRENCHED IN 2018 I NEVER APPROACHED Jet stores for insurance company to pay out !! never thought I would be home till July 2019 I paid my r10000 finish end February they still black listed me even though I paid every month nd then paid r6000end February I over paid by R272 nd they won't even give my money back. I need my name cleared what do I do