1 reviews | Active since Sept 2016

19 Jul 2018, 13:02

EDGARDS AND FINRITE ARE *********

You insure a cellphone at Value of R2000 you claim they give you the very same phone, Currenly the value is R1500, what about the R500 ?

I insure the value not the phone why give me a old phone ?

You insure a Toyota Tazz in 2003 at a Value of R100 000 can you accept, an Approval of a Tazz in 2018,

My first claim I had an option to choose a phone, This people changed the policies without notifying us.

Now I'm taken from Pillar to Post

WE INSURE VALUE NOT PHONED, PHONED.

I was paying a premium based on the value of the phones, That's why it never went down, when the phone went cheaper

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Replies (1)
Edgars
Edgars's reply19 Jul 2018, 13:28
Official

Thank you for making contact with us. The claim was approved and with every claim there is an excess

fee that must be paid .However we will get Finrite to contact you and explain the claim process in detail

so that there is no misunderstanding.

Kind regards

The Edgar's Customer Experience Team