Edgards admin incompetence

I am astounded at the incompetence of Edgars' admin team to sort out the closure of my Edgars account.

I paid off the fees in June 2021 and asked it to be closed then, but they keep on bothering me and asking if I recieved the closure email and if not the account is not closed and I still have to pay fees.

If they didn't close it when I asked it to be closed in June 2021 I am definitely not responsible for paying subsequent fees.