1 reviews | Active since Mar 2018
Edgards account card despute cinfirmation lettet
Upon speaking to a call centre agent (Kopano) from edgars I was assured that the ********** account had been closed I then asked for a letter or email confirming this and was told by the agent it will be emailed asap but still has not sent it. This is vety dissappointing as I've had to continuosly follow up for feedback. Please send the letter.
Thank you for making contact with us once again .We have received the below feedback from our ***** and disputes department .The customer was called @ *** to confirm that account is been closed and clearance letter was sent at this email *** .on the 9/3/2018
If you have not received the requested letter please contact us on ***
Kind regards
The Edcon Customer Experience Team
Thank you for making contact with us once again .We have received the below feedback from our ***** and disputes department .The customer was called @ *** to confirm that account is been closed and clearance letter was sent at this email *** .on the 9/3/2018
If you have not received the requested letter please contact us on ***
Kind regards
The Edcon Customer Experience Team