Edgards a *****ester

I have close my account with Edgards and informed the company to close the club membership and funeral covers. The cancellation of the policy was communicated to Edgards in September 2021. Upon closing the account I was informed that the account, club membership and funeral benefits are cancelled. In November I was shocked to see that the account continues to accumulate the membership fees and funeral cover. I went to the store (Mall@Reds), I demanded to speak to the Head Office to address the balance and and clearance of the R236.00 that was in my account. I was put on call and the consultant confirmed with me that the membership and all benefits and policy are cancelled. I demanded a letter and I was informed that it will be sent following Monday as I went in Store on Saturday. To date I am shocked that I owe Edgars R585,00 on club membership and funeral policy. Edgars is ********** and I will take this matter with Ombudsman and all other relevant platforms. I recently took a consolidated in November and I notice a potion of it was allocated to Edgars. I do not need anything from Edgards. I need my money that was taken by Edgars and I dont need your account, benefits and associated funeral covers.