Edgards a big company that commits *****

I really regret opening my Edgards account its the worse experience I had ever had. To clear things through my edgards account was free and in the surplus from January 2018 this year. I had then received a message sometime in july telling me that my edgards account had been in areas. I knew this was impossible as I never used my account according to me recollection. When I arrived at the Egards at Gateway shopping center to check up on my account I noticed that I was owing an amount of approximately R600 . Taken back by this I though that I had bought something and forgot about it and freed my account then and there paying the total amount and owing nothing to Edgards. Afew months down the line I receive my Egards statement with an outstanding amount of R440. Upon looking at the statement in detail I saw two subscriptions for airtime data and sms to my account 1 amounted to R78 and the other R49. I have called the call edgards for help in mid September they then assured me that they will cancel this subscriptions. I was enraged as I was paying for a service that i never app**** for and also never received or used. I demand for Edgards to show me who was responsible for putting this onto my name but they couldn't give me an answer. Edgards is a ********** company as they say all calls are recorded but yet couldnt give me and answer. Upcoming spending almost 1 hour of my airtime to cancel the subscription only to find out the next month that it had not been cancelled and I was still paying for this service. I had to go again in store to cancel this and demand a refund . On 2018.10.30 I had to call again with regards to my refund and they told me that again nothing had gone through and that they going to process it Ref. ********** 908. On 2018.11.13 I had gone instore to find out what is happening with regards to my refund and they had said it's still under review to see if I qualify for the refund. I did not use any of the Services or the product nor did i apply or ask for any such thing . It's terrible that no one at Edgards can take accounatbilty for this and that I as a customer with a good credit history should still pay for something I didn't use until today.i was told that I would be contacted within 24hours by the admin department up till now no one has contacted me and I had spent over R300 of my personal airtime trying to contact Edgards unhelp airtime department . I wish that this can be made public and some one take action against this *****lent company.