AN
Adriana N
1 reviews | Active since Sept 2015
27 Sept 2015, 15:50
Edgards
I have made an arrangement for monthly payments.<br> I have honoured all my commitments.<br> I am not employed at the moment.<br> Cibil then informed me that although I have paid my agreed monthly fees that I have been handed over.<br> Now the attorneys is phoning me night and day.<br> Cibil responce is a absolute `no care` responce `she cannot do anything about it`.<br> I just find it absolutely amazing that people with Cibil`s attitude is still employed at your company.<br> I explained the above mentioned situation to her,but i guess it is extra work for Cibil hence her attitude of patheticness towards me her customer.<br>
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Edgars's replyOfficial
28 Sept 2015, 17:21Hello dricky,
Thank you for raising your concerns with us. Please be advised payment arrangement does not forbid the account to be handed over. The account has not been in a good state for a very long time. The payment arrangement will however update on your credit report. We apologise for the overall experience.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised payment arrangement does not forbid the account to be handed over. The account has not been in a good state for a very long time. The payment arrangement will however update on your credit report. We apologise for the overall experience.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,
Edgars's reply28 Sept 2015, 17:21
Official
Hello dricky,
Thank you for raising your concerns with us. Please be advised payment arrangement does not forbid the account to be handed over. The account has not been in a good state for a very long time. The payment arrangement will however update on your credit report. We apologise for the overall experience.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Thank you for raising your concerns with us. Please be advised payment arrangement does not forbid the account to be handed over. The account has not been in a good state for a very long time. The payment arrangement will however update on your credit report. We apologise for the overall experience.
Please find your reference number: ***/GO
For any further assistance, kindly contact the accounts department on ***.
Kind regards
Edcon customer experience
***
Best regards,