1 reviews | Active since Jan 2018
So I received an sms advising me that I get a 50 % discount if I spend R1500 or more at Edgars, I spend almost an hour at Edgars Active Musgrave Centre, after selecting my items I go to the counter to pay, only to find out that I cannot use the Edgars voucher at the Edgars Active store, apparently they aren't the same but get this, I can still make a normal purchase using my Edgars card. Does this make any sense? It is absolutely ridiculous, the staff were friendly but I am utterly livid, I need an explanation. Is Edgars telling me that it is ok to lose a sale? I am still willing to purchase those items, one of which was the very last pair of the sneakers that I so liked, somebody please help me, not a good adverti*****t for Edgars, really disappointing!
Thank you for taking the time to bring this matter to our attention .Please accept our apologies for the inconvenience caused to you. We have clarified with our marketing team that indeed this is aimed at Edgar's only as per the terms and conditions .Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for taking the time to bring this matter to our attention .Please accept our apologies for the inconvenience caused to you. We have clarified with our marketing team that indeed this is aimed at Edgar's only as per the terms and conditions .Your ***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
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