Edgar's staff do not know procedures and laughs at customers!

<p>I received two Edagrs gifts for my 30th when i tried to use at the Canal Walk - Shopping Centre they said there was zero funds. I then said i have never used them and have the slips. They then laughed and asked where did i get them.</p> <p>I should have asked for the manager and but i was in a rush and paid for it in cash. I later called the Edcon customer experience and asked about my gift cards and they said that there was funds. </p> <p>She said if it is an issue the Staff in Edgars should call in, so i asked do the staff know that or should i tell them.</p> <p>My complaint is not that they said there was zero funds but the bad service of that Edgars teller who one does not know procedures and then just laughs at you.</p> <p> </p> <p> </p>