1 reviews | Active since Jan 2014
Edgar's Redsquare online
I bought a Vivo Box online at Redsquare on the 15/06/2015 and it's was delivered on the 19/06/2015 but it's didn't have a voucher to enable me purchase a full size bottle of perfume,I phoned on the same day (19/06/2015) to inform them that I didn't have a voucher in my box and was told that Redsquare has problem with their suppliers as they don't have stock,till to date (25/06/2015).<br> On the 26/06/2015 Edgar's Redsquare rep**** via hellopeters platform and said they working on but till to date nothing has happened after requesting my refund after numerous phone calls as I'm not receiving my voucher,but all in all,I am disgusted by the service offered to me by such a reputable company but would never buy any product from Edgar's ever.<br>
Thank you for notifying us regarding the voucher that you didn't receive. Please be advised we have referred this query to the Red square team to address. We understand that this matter has been prolonging but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
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Thank you for notifying us regarding the voucher that you didn't receive. Please be advised we have referred this query to the Red square team to address. We understand that this matter has been prolonging but we assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, please do not hesitate to contact us on the below number
Kind regards.
Edcon customer experience team.
***
