SS
Sameera S

1 reviews | Active since Sept 2013

25 Dec 2016, 18:03

Edgar's mistleading the customers

<p>23 December 2016 I was at Pinecrest <br />Edgar's connect store , this store is misleading leading customer as advertised business in a box price at R799 which shows on the pic below of what the box consist when I went to purchase the box which was priced at R799 store manager says it's R1200 and then he removes the price from the box and says it's a misprint , customer should pay what is advertised . Store manager and staff needs more trainning as there all had an attitude .</p>

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Replies (1)
Edgars
Edgars's reply27 Dec 2016, 12:26
Official

Thank you for taking the time and addressing your service experience with us. Please accept our sincere apologies for the inconvenience you may have experienced in respect to your overall service experience.

Kindly note we will be addressing your concerns with our management.

Reference number: ***/GO

Kind Regards,

The Customer Experience team