Edcons ****

I had app**** for a new account online and I am really ****ed off with the run around im getting. A result is normally 24hrs. They called me twice for the same verification. I called them as I'm on my 2nd week awaiting a result someone asked me to go to a store. I went to the store a customer service consultant called Edcon and she said she needs 15min to see why it's pending when we called back. When we did call back the place is damn closed. I'm and still waiting. This is really ridiculous as they could have taken my information over the phone and checked the status. No one has called me since from EDCON or Edgard customer service at canal walk