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Phila M

1 reviews | Active since Nov 2018

12 Nov 2018, 15:41

Edcon the ******

Edgar’s enrolled my grandmother for a number of ad on services such as Home and Dental insurance without her consent, this went on for years and when she called to cancel and ask for proof where she had agreed on these services. From 2016 till today, nothing has been done, consultants sign people up for these ridiculous things when all they want is a clothing account, we have called and called but still nothing!

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Edgars
Edgars's reply14 Nov 2018, 09:20
Official
Thank you for taking the time in making contact with us. We are truly sorry for the frustrations caused to your grandma regarding the financial services products that went off her account . They have since been cancelled in 2015/2016. 
We will escalate your query to our accounts team for an investigation and feedback will be provided regarding the reversals .
***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,