1 reviews | Active since May 2016

22 Jun 2020, 11:32

EDCON ROBBING POOR CUSTOMERS WITH SMS CONTRACTS

I am very disappointed with EDCON group, I had settled my account with them and when I go make a purchase I was told that I have to pay R150 as it is long over due. I then requested my account and see what is happening, to my surprise I have a Mobile Content which I do not remember taking. When I call Edgards they say I responded yes to the sms, and they activated it without even confirming if the response was legit. We take our phones for repairs, kids do play with the phones and that is how you guys make us pay for what we are not even aware? When I ask as to why when they see that years have passed and I have never used that product, why didn't they check with me they tell me they do not check once they have activated the Product they are done. Is this how you guys conduct your Business and how you enter into contracts without even confirming with the Cellphone owner? I trusted you but you seem to part of the ****** of this Country. You are a disappointment for real

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