Edcon not doing their work and then threatening clients

<p>I have an edgars account, the agreement is that I should receive my statement before the 1st of every month and then make payment on or before the 1st, but for the last two months I have not received a statement, I sent mails asking for it, to such a point where I just paid and X amount at the start of October, and again sent a mail to them telling that I have paid an X amount and that I am not receiving statements anymore, now last week they send me a statement, far after the 1st of the month, and I get threatening calls, emails and sms's, telling me to make emidiate payment to avoid a decrease in credit and my details being handed over to the credit Berau, now I ask this, if Edcon did not adhere to the agreement, how can they now threaten me for their blatant incompitence? second of all, if there is any change to my credit record due to Edcon not bringing their part, I will take this to the newspapers, twitter and Facebook, I will also involve the consumer protection act, and take legal action. I will also lay a claim of harrasment agains Edcon for the constant daily phonecalls and messages from "Edgars and Direct Axis" . I want this rectified, and Understood, I have the mails, I will not be held liable for the staff of Edcon not doing their work as I had to beg for 3 weeks to get a ****** statement.</p>