nJ
nadia J
1 reviews | Active since Nov 2015
17 Nov 2015, 13:05
edcon group is ************
I guess the Tele sales agents have targets to reach, but should that have been at my expense? So they might or might not have made contact with me offering me the \VIP"club membership"
Helpful (0)
Replies (1)0
Replies (1)
Edgars's replyOfficial
20 Nov 2015, 10:37Hello njekels,
Thank you for bringing this matter to our attention. Please be advised the club membership has been cancelled and a request for a reversal has been escalated to the accounts department. We sincerely apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised the club membership has been cancelled and a request for a reversal has been escalated to the accounts department. We sincerely apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply20 Nov 2015, 10:37
Official
Hello njekels,
Thank you for bringing this matter to our attention. Please be advised the club membership has been cancelled and a request for a reversal has been escalated to the accounts department. We sincerely apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***
Thank you for bringing this matter to our attention. Please be advised the club membership has been cancelled and a request for a reversal has been escalated to the accounts department. We sincerely apologise for the overall experience. We assure you concrete feedback will be given to you shortly.
Please find your reference number: ***/GO
If you require any further assistance, kindly contact the collections department on ***
Thank you for your continued support and loyalty
Kind regards,
Edcon customer experience team,
***
Best regards,