Edcon group are **********

On the 9 march 2018 i received my monthly Edgars statement. I noticed Edgars has been billing me for a "mobile content fee". I immediately phoned Edgars and queried about this as i have never subscribed neither did i permit anyone to deduct that from my account. The very same day a cancel product was lodged on their side for both the cancellation of the "mobile content fee" as well as the full refund for all the months that they have been deducting me for. I was given a reference number and told that someone would contact me within 3 working days. After 2 weeks i decided to call back because no one had called as they had promised. No one could give me an answer, all i got was "we are still working on it". I called back in the third week and all they did was lodged another complaint and i was given another reference. I was told that the subscription is canceled and its just the refund that they are working on now. Today is the 14 April 2018 (over a month has past) i received my new statement for the month and yet again i have been billed for this. And still no one has contacted me. I am appalled that a big company like Edgars would turn out to be a ********** company. I will never recommend opening an Edcon account to anyone. These are just a bunch or **********. I will be listing edgars as a ********** company.