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Ntobeko N

1 reviews | Active since Jul 2019

12 Jul 2019, 17:10

Edcon (Edgars) does not want to remove me on ITC.

Hi, Edcon (Edgars) is refusing to remove me on ITC after I have paid them off on the 15th January 2019, the edgars personel said that I can only be removed after 24 months (2 years), they only emailed me a paid up letter that doesn't help me with anything since on my ITC credit report its still appears as if I still owe Edgas.

Can someone help me.

I thank you.

0
Replies (1)
Edgars
Edgars's reply13 Jul 2019, 09:46
Official
Dear Ntobeka

Thank you for making contact with us.
The matter is still with our Accounts Team and urgent feedback will be provided.

Apologies for any frustrations caused to you.

***/GO

Kind regards

Edgars Customer Experience Team
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