JE
JUSTIN E

1 reviews | Active since Apr 2018

14 May 2018, 12:57

EDCON CUSTOMER SERVICE STINKS

For 3 months Edcon isnt coming back to me i have been phoning emailing them regarding my account to make payment arrangements a consultant told me 3 months back that they will call me and last week i also send them a email to make payment arrangements but no as yet came back to me. this is absolutely bad customer service.

0
Replies (1)
Edgars
Edgars's reply14 May 2018, 13:52
Official

Thank you for taking the time in shearing your accounts concerns with us. Please be advised we have escalated your query to our credit regional office for intervention.

We would like to apologize for all the inconveniences caused.

Reference number: ***/GO

Kind Regards,

The Customer Experience

Best regards,