lN
lucky N
1 reviews | Active since Nov 2015
18 Nov 2015, 14:22
edcon colluding with RMCS
Why does Edcon collude or team up with this ***** company called RMCS in duping their customers to take cellphone contracts through Edgars_ I received an SMS from Edgars for the airtime offer, when I rep**** with yes, u didn't know I was taking a contract with RMCS and after that my Vodacom offers and talking points were forfeited and I can't get hold of these RMCS people to cancel this contract.
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Edgars's replyOfficial
20 Nov 2015, 14:10Hello luckynxml,
Thank you for bringing this matter to our attention. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation of the Cell C subscription will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation of the Cell C subscription will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,
Edgars's reply20 Nov 2015, 14:10
Official
Hello luckynxml,
Thank you for bringing this matter to our attention. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation of the Cell C subscription will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Thank you for bringing this matter to our attention. Your query has been escalated to RMCS (Retail Mobile Credit Specialists) which is a third party company to Edcon with regards to airtime, further investigations will be done and feedback on the cancelation of the Cell C subscription will be provided shortly.
Your reference number is ***/GO. Should you require further assistance please do not hesitate to contact us on ***and quote your reference number.
Kind Regards
Customer Experience team
***
Best regards,