1 reviews | Active since Feb 2017
<p>I have for the last couple of years used my Edcon card to purchase medication at a Netcare pharmacy that my medical aid hasn't covered. While I understand that Clicks have taken over the retail front shop I was informed that they no longer accept Edcon cards as a method of payment.</p> <p>I then phoned the customer care line of Edgars to find out which pharmacies if any still deal with Edcon cards and experienced the following:</p> <p>Such extreme background noise that it was virtually impossible to hear who was answering the phone and secondly after having to shout my query the young lady clearly didn't understand what I was asking and kept referring me back to Netcare to ask for a statement to check my balance . That wasn't what I was asking. </p> <p>All I was wanted was to be referred as to where I could look up a list of Pharmacies in my area that accept Edcon cards if any.</p> <p>My call was made on 1Feb at approximately 15:30.</p>
Kindly be advised that we have escalated to the Financial services team and they will be in contact with you on the Phamarcies that we are in conjunction with. Please find the below reference number for your post ***/GO
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Customer Experience Team
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Best regards,
Kindly be advised that we have escalated to the Financial services team and they will be in contact with you on the Phamarcies that we are in conjunction with. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that we have escalated to the Financial services team and they will be in contact with you on the Phamarcies that we are in conjunction with. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly be advised that we have escalated to the Financial services team and they will be in contact with you on the Phamarcies that we are in conjunction with. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
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