SN
Sipho N

1 reviews | Active since Jun 2017

26 Jun 2017, 07:03

Edcon calling me on Sunday evening is it *****?

<p>I tried to open a new account at Edgars on Saturday 24/06/2017 and I was told my information is still trying to verify. I then left the store because I was waiting for about an hour for it to verify.</p> <p>On Sunday evening I received a call from a lady saying she is from Edcon reasking the details I provided ,such as ID number and address. By then it did not click to me that if she is really from Edcon wouldn't she have my details? The number she was calling from is ********** 150 </p> <p> </p> <p>When I asked at Edgar's mall of Africa earlier on they said my account was not aporoved so please verify if this is ********** or not and help me protect my ID so that no debt is incurred on my name because I do not have account with Edgars.</p> <p>Thank you</p>

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Replies (1)
Edgars
Edgars's reply26 Jun 2017, 14:11
Official

Kindly furnish us your ID number so that we may liaise with the accounts team regarding the account concern , this is so that we may establish if there is any account linked to your ID number . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***.