CE
Charles E
1 reviews | Active since Oct 2013
08 Jun 2020, 10:41
Edcon Call Centre Harrasment
Edcon call centres harrasment.
I have been phoned by Edcon call centre agents, EVERY DAY for 3 weeks now. 1. Not just about the account 2. i have asked every call since week 2, for a copy of every recording. which has not been done.
THIS IS HARRASMENT.
Helpful (0)
Replies (3)0
Replies (3)
Edgars's replyOfficial
08 Jun 2020, 17:00Dear Charles,
Kindly note we tried contacting you telephonically but we could not reach.
The reason for calling was to request for your account details or ID number in order to navigate back to our systems and verify the calls received.
Kindly revert on our customer relations email box (***) with the details request in order to assist you accordingly.
Kind Regards
The Edgars Team.
Kindly note we tried contacting you telephonically but we could not reach.
The reason for calling was to request for your account details or ID number in order to navigate back to our systems and verify the calls received.
Kindly revert on our customer relations email box (***) with the details request in order to assist you accordingly.
Kind Regards
The Edgars Team.
Best regards,
Edgars's reply08 Jun 2020, 17:00
Official
Dear Charles,
Kindly note we tried contacting you telephonically but we could not reach.
The reason for calling was to request for your account details or ID number in order to navigate back to our systems and verify the calls received.
Kindly revert on our customer relations email box (***) with the details request in order to assist you accordingly.
Kind Regards
The Edgars Team.
Kindly note we tried contacting you telephonically but we could not reach.
The reason for calling was to request for your account details or ID number in order to navigate back to our systems and verify the calls received.
Kindly revert on our customer relations email box (***) with the details request in order to assist you accordingly.
Kind Regards
The Edgars Team.
Best regards,
CE
Charles E's updateReviewer Update
08 Jun 2020, 17:17There is NO Record of ANY missed calls?!
I want to see proof.
Charles
I want to see proof.
Charles
CE
Charles E's update08 Jun 2020, 17:17
Reviewer Update
There is NO Record of ANY missed calls?!
I want to see proof.
Charles
I want to see proof.
Charles
CE
Charles E's updateReviewer Update
19 Jun 2020, 10:48Emailed Customer relations - no response
call the 0860 number, get cut off.
WHAT IS HAPPENING????????????????????????????????
call the 0860 number, get cut off.
WHAT IS HAPPENING????????????????????????????????
CE
Charles E's update19 Jun 2020, 10:48
Reviewer Update
Emailed Customer relations - no response
call the 0860 number, get cut off.
WHAT IS HAPPENING????????????????????????????????
call the 0860 number, get cut off.
WHAT IS HAPPENING????????????????????????????????