PZ
Pamela Z

1 reviews | Active since Jul 2017

18 Jul 2017, 06:32

Edcon are ******

<p>Hi team</p> <p>I still have not received any contact from Edgars connect / Edcon , which it seems like nobody is will to cooperate in solving this matter of my cellphone claim. However i really wish someone can take this matter further so that i can get to be assisted. </p> <p>Thank you</p>

0
Replies (2)
Edgars
Edgars's reply18 Jul 2017, 09:33
Official

We have escalated the complaint to the Edgars connect Bridge city management to address with regards to the cell insurance claim query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards.

Customer Experience Team

Call Centre: ***.

Best regards,

Edgars
Edgars's reply18 Jul 2017, 09:45
Official

We have escalated the complaint to the Edgars connect Bridge city management to address with regards to the cell insurance claim query. A reference number for the formal complaint logged on your behalf is as follows ***/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.

Kind regards.

Customer Experience Team

Call Centre: ***.

Best regards,