hN
hulisani N

1 reviews | Active since Aug 2011

15 Jan 2020, 12:42

****ed and irritated

Good day. I do not have an account with edgars and im not planning to open one, but i get numerous calls and sms everyday about an outstanding account for someone that i know. I have tried to explain that i am not that person and i do not intend to pass the message to her. The fact that she owes u is none of my business and the point that she put my number down as her next of kin doesn't mean that you have to harass me on my own cellphone. The consultants that calls are very rude to a point where one consultant told me that they are going to call me untill their client pays the account. Where do i fit in, was i there when you gabe her credit? I do not remember giving edgars consent to call me. What you are doing is harassment and i owe you nothing. I want my number to be romoved from your database with immediate effect

0
Replies (2)
Edgars
Edgars's reply16 Jan 2020, 10:27
Official
Dear Hulisani

Thank you for sharing your experience with us .

We apologise for the frustrations caused to you with these calls.

We have tried calling you for your id number to no success, so that we can search on our data base for an account that is linked and assist further in removing your number .

We will send you an email requesting for your id number .

***/GO

Kind regards

Edgars Customer Experience Team
*** 

Best regards,

hN
hulisani N's update16 Jan 2020, 10:40
Reviewer Update
My id no *** but the calls im receiving are about my sister's account with id *** and my number is ***