KD
Kim D
1 reviews | Active since Jan 2010
03 Dec 2015, 07:35
Earn Thank U Points
What a blatant lie, 'Earn Thank U Points every time you book Online', I have booked 3 return tickets JHB - CPT, 2 one way tickets WHK - JHB, Thank U points earned worth R1.88c. This after paying additional fees for using my Thank U Card!
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Replies (1)
Edgars's replyOfficial
03 Dec 2015, 17:40Hello KimDuv,
Thank you for raising your apprehensions with us. Please be advised we will refer this query to our marketing department to address. We sincerely apologise for the overall experience, but we assure you all concerns raised will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised we will refer this query to our marketing department to address. We sincerely apologise for the overall experience, but we assure you all concerns raised will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,
Edgars's reply03 Dec 2015, 17:40
Official
Hello KimDuv,
Thank you for raising your apprehensions with us. Please be advised we will refer this query to our marketing department to address. We sincerely apologise for the overall experience, but we assure you all concerns raised will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Thank you for raising your apprehensions with us. Please be advised we will refer this query to our marketing department to address. We sincerely apologise for the overall experience, but we assure you all concerns raised will be addressed.
Please find your reference number: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number
Kind regards,
Edcon customer experience team,
***
Best regards,