AR
Amith R

1 reviews | Active since Nov 2012

27 Nov 2017, 17:32

Double Standards _ Poor service

@Edgars Chatsworth, I've been advised by Trevor Logan, Yolan Munsamy & Malini Naidoo,that without a receipt, size exchanges are NOT ALLOWED on Branded Items, yet such exchanges will be allowed (without a receipt) on Non-Branded items!#Doublestandards! Poor service

0
Replies (1)
Edgars
Edgars's reply28 Nov 2017, 12:57
Official

Thank you for bringing this matter to our attention .We will discuss this with the respective store manager for further clarity .Our returns and exchange policy allows one to do so provided there is a valid receipt with tags attached within 30 days of purchase.
***/GO

Kind regards

The Edgar's Customer Experience Team

Best regards,