double payment

went to Edgars on the 13th to Settle my account paid via Credit CARD amount went off double was taken by Edgars the 14th account balance in now zero how ever the there is still an uncleared payment of R4,144.00 i phone absa they say i must go to Edgars i went to Edgars they say i must Go to Absa i need the amount if R4144.00 cancelled as i already paid Edgars if i do not get my money back into my credit card i will take Edgars to the ombits man for finance services Edgars account ********** ********** 68722 2018-03-13 Edgars BLACKHEATH CRES Johannesburg ZA 343884 4,144.00 2018-03-14 C*EDGARS CRESTA 0345 CRESTA ZA ********** ********** ********** 65 -4,144.59