Double deduction

<p>on the 11th of September 2016, I went to an edgars store in Randfontein. I purchased a chino pants worth R300 and when I paid, there was a problem with the transaction not going through. I received a notification that the transaction went through but I was promised, advised by Xolisile Mbanjwa that the amount deducted will be revered. I was fine and I let them run the transaction again, amount went through AGAIN, received a notification and I was promised to be given a call to confirm if the amount was reversed or not. I still havent receive any call and I dont think I will be given a call anytime by now. I am requesting for a refund of R300 and bank charges be paid back, and also request for a call that I was promised to get.</p>