Double cellphone insured

<p>Still no response !!!! Got new statement and refund was not done!!! </p> <p> </p> <p>Edgars 2.1<br />Retail<br />charged double cellphone insurance<br />by yash15 16<br />from the time i did a claim for my cellphone, i am being charged for 2 cellphones.<br />the ******/lost phone + new phone.<br /> <br />and i never ever received a statement to pick this up as edgars decided to sms statements.<br /> <br />now that i receive my statements via post i have seen from July 2015 i am paying for a double insurance<br /> <br />please cancel the old phone n reverse the INSTALLMENTS and INTEREST charged for all those months</p> <p>Share<br />Follow<br />Like<br />Edgars rep**** privately:</p> <p>Feb 1, 2017<br />3 weeks ago<br />Kindly be advised that the matter regarding the cell insurance cancellation has been sent to the accounts team for actioning. They may be reached on the below details for follow up. Please find the below reference number for your email ********** 544/GO</p> <p>Tel: ********** or ***Edgars.</p> <p>Tel: ***Jet</p> <p>Email: ********** Johannesburg</p> <p>Email: ********** Cape Town / Durban</p> <p>Tel: ********** </p> <p>Kind regards,</p> <p>Customer Experience Team</p> <p>Call Centre: ***.</p> <p> </p>