dont take ***** seriously

Item: Edgars
Rating: 2
Author: Candice M

I have complained of an account opened with my husbands id numbe I only got as far as getting a reference number over a month ago Ref ***/go I was told they will sort out and get back to me. Nothing has happened. And again I will say edgars does not seem at all concerned! I want the account closed and a copy of the id used to open that account.

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Replies (1)

Edgars's replyOfficial

20 Dec 2015, 09:29

Hello BALLOO,

Thank you for raising your concerns with us. Please be advised your husband's ID number has been removed on the account. The account holder was located. We apologise for the overall experience. The accounts department will revert with
more concrete feedback.

Please find your reference number: ***/GO

If you require any further assistance, kindly contact the accounts department on ***.

ind regards,
Customer Experience Team.
Call Centre: ***

Edgars's reply20 Dec 2015, 09:29

Official