Dont read emails properly!!!

27th July to your Facaebook team after speaking to the email team- Your email team is completely useless!!! I sent a very self explanatory email of the issue I am having logging in to my online account and they could not be bothered to actually read what I had wrote and told me to do everything I had just told them I tried! After the second email they tell me I must call in and speak to the internet team because its too much effort to find out what is actually wrong. You guys offer various means of customer care but it seems only one of them can actually resolve issues, so what is the point of an email team! Thats not customer service!!!<br> <br> 6 August to your facebook team- So your team calls me ONCE and i missed the call since i was in a meeting. I have not received another phone call since the 27th of July. I STILL cannot log in to my account. This is ******* now seeing as it also tells me the reset password link has expired after 5 minutes! Cannot believe they think one phone call was more than enough effort and left it alone. Nevermind the fact you email department completely ignored my last email with regards to this.<br> <br> I cannot check my statements at all!!