Don't order from Edgars online!!

Pathetic or no service from Edgars online. Ordered skincare products from Edgars Online 1 week before the lockdown for store collection. Edgars first confirmed the goods are on their way to the store, then unilaterally changed it to courier delivery and then nothing. Waiting now since 22nd March!! Can't get hold of anyone as when you phone they say Edgars online is closed due to COVID-19!! No wonder they're in business rescue!