Dont open an account
<p>Upon opening an account NO ONE made the effort to inform us that 6 months interest free account no longer exists. After even pointing to the big board that was behind the consultant and verbally tell he, still she did not inform us that it no longer applies. After calling the call center a couple times all we get is "sorry, but you JUST HAVE to pay you account including the interest" </p> <p>So I guess with the whole Club fee debacle Edcon is using any means necessary to recover.</p>
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly contact the new accounts team on the below details for more clarity on the accounts and the plans as the 12 months plan is automatically selected by the system if the customer does not qualify for the 6 months plan . Please find the following reference number for your post ***/GO. Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologise for the inconvenience caused by the matter. Kindly contact the new accounts team on the below details for more clarity on the accounts and the plans as the 12 months plan is automatically selected by the system if the customer does not qualify for the 6 months plan . Please find the following reference number for your post ***/GO. Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards,
Customer Experience Team
Call Centre: ***.