RG
Raylene G
1 reviews | Active since Aug 2018
19 Sept 2019, 10:13
Don't know your own Product
hi, so i ordered online and received a wrong item so i bought again hoping it would be right because they take months to sort out an issue... and they make the exact same mistake twice. Twice i was sent the wrong item i ordered a female pair of glasses and twice i got send a male pair the same kind..
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Replies (2)
Edgars's replyOfficial
19 Sept 2019, 11:33Dear Raylene,
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our fulfillment team to finalise within the next 48 business hours.
Your reference number remains the same :
***/GO
Kind Regards:
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our fulfillment team to finalise within the next 48 business hours.
Your reference number remains the same :
***/GO
Kind Regards:
The Edgars Team
***
Edgars's reply19 Sept 2019, 11:33
Official
Dear Raylene,
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our fulfillment team to finalise within the next 48 business hours.
Your reference number remains the same :
***/GO
Kind Regards:
The Edgars Team
***
Thank you for taking our call.
As discussed telephonically kindly note your complaint is referred to our fulfillment team to finalise within the next 48 business hours.
Your reference number remains the same :
***/GO
Kind Regards:
The Edgars Team
***
RG
Raylene G's updateReviewer Update
12 Nov 2019, 14:48it is November the issue has not been resolved... does good customer service even matter?
RG
Raylene G's update12 Nov 2019, 14:48
Reviewer Update
it is November the issue has not been resolved... does good customer service even matter?