CH
Charne H

1 reviews | Active since Mar 2015

19 Mar 2015, 15:03

Dont know how they are still open

Edgars at the liberty mall fails in the service department every time, there is enough staff to continually stand around and chit chat yet there is never enough staff at the tills, there will be one staff member on the till with a line of people waiting to pay and then you are still met with an attitude and bad service.

0
Replies (1)
Edgars
Edgars's reply20 Mar 2015, 11:59
Official
Hello Che87,

Thank you for bringing this matter to our attention. We can understand how inconvenient this incident was for you and we would like to assure you that we will be addressing your service experience with the store manager directly.
Reference Number: ***/GO

Kind regards,

Customer Experience Team
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